VC-1350 · Scotland
Company AY
Account since 21 Jul 2017 · Aberdeen · 2 branches · Buyer Claire Ingram
Sales, last 12 months
£189k
Gross profit
£53k
Orders placed
45
Days since last order
104
Returns rate
1.06%
Order frequency and value
Monthly orders and sales across the last 24 months.
Orders per month
3.8
Best month
£34k
Last 3 months trend
-100.0%
Category mix against similar installers
Share of the account's spend by category, benchmarked against the trade base average.
| Category | Sales LTM | Prior year | Change | Margin | Share of spend vs similar installers |
|---|---|---|---|---|---|
| CCTV | £80,765 | £145,698 | -44.6% | 24.7% | 42.8% peer 43.2% |
| Fire | £40,653 | £72,252 | -43.7% | 27.6% | 21.6% peer 15.8% |
| Emergency Lighting | £21,885 | £40,577 | -46.1% | 28.4% | 11.6% peer 9.6% |
| Intruder | £18,279 | £34,682 | -47.3% | 26.5% | 9.7% peer 14.9% |
| Accessories | £15,872 | £28,871 | -45.0% | 41.0% | 8.4% peer 8.6% |
| Access Control | £11,196 | £20,593 | -45.6% | 33.7% | 5.9% peer 7.8% |
Account activity and commercial position
Everything the platform holds about this account beyond order value, including where consent has — and has not — been recorded.
Branches & contacts
2 branches · 3 named contacts
Primary buyer: Claire Ingram, Procurement lead
Credit status
Good standing
£32,615 of £44,000 limit in use (74%)
Support enquiries
16 in the last 90 days
Technical support tickets raised by branch staff
Training attended
4 of 6 invitations
Product and installation training days
Returns rate
1.06%
Trade average is 2.1% of sales value
Installer Portal activity
19 designs · 11 proposals · 0 opportunities claimed
Last activity 11 Apr 2026
Marketing engagement
Not consented
No marketing consent recorded against this account, so engagement is not reported
Account since
21 Jul 2017
Scotland · Aberdeen
Contacts
Claire Ingram
Procurement lead
contact1@companyay.co.uk 01843 847037
Andrew Ingram
Systems designer
contact2@companyay.co.uk 01378 764309
Joanne Oakes
Estimator
contact3@companyay.co.uk 01402 284951
Public activity and signals
The company's recent public activity, and the concrete actions it suggests. All of it is sample data, and none of it comes from an individual's personal profile.
Sample dataCompany-level public activity only, compiled from illustrative sources for this demonstration.
LinkedIn and social posts
The last 3 company posts. Company pages only, never an individual's profile.
- XEvent10 Jul 2026
Shared a post about a supplier training day.
- LinkedInNew service8 Jul 2026
Announced extended trade counter opening hours.
- FacebookProduct post25 Mar 2026
Shared a manufacturer promotion, with no further activity posted since.
Roles advertised
Public job adverts from the company, with what each one usually signals.
- No roles advertised in the last twelve months, which is itself a signal.
Google reviews
Public review score for the company, with the six-month trend.
2.7
from 58 Google reviews
Comments are consistent: stock availability and counter service.
Companies House
Recent register changes and filings for the company.
New director
7 Aug 2026A director resigned from the board.
New office address
18 Feb 2026The registered office was changed to a residential address.
Latest website news
Items the company has published on its own news page.
Contact details updated
1 Jul 2026The site was last updated with new telephone numbers.
AI signals
The public activity above turned into the actions worth taking, each with the reason it was raised.
Re-engagement call with the named buyer before the next quarter
MediumThe last company post was 123 days ago and no roles are advertised, so the account has gone quiet publicly as well as in its ordering.
Regional account manager · Next 14 days
Invite the branch team to the next product training day
LowPublic activity shows no recent product posts from this account, so training is the lowest-friction way back into the conversation.
Training team · Next training cycle
How this would work live. In a live version, company posts would come from an approved social data provider or the customer's own consent, alongside Google reviews, job advert data, Companies House and website news. Links and handles would come from the customer's account record in the ERP, or be picked up automatically from the links on the installer's own website. Personal profiles are never collected.
Open actions
What the rules are saying about this account today, with the evidence and the value at stake.
Nothing is open on this account today. No rule is firing.
Basket gaps
Spend by product family against the median for installers of the same size. Amber is spend going elsewhere.
An estimated £2,938 a year of spend in these families is going to another distributor, measured against the developing median. The marker is the peer median.
Recent website signals
What this account has been looking at, pricing and leaving behind on the trade website.
- Zero-result searchmaintained emergency exit sign2026-11-06
- Quote not convertedQuote VC-Q4260: 17 × Brand 1 16 Channel NVR Recorder, sent 12 days ago and not yet ordered£1,8522026-11-06
- Zero-result searchPoE injector 60W2026-11-01
Basket, quote, search and product-view events from the trade website. None of this appears in the ERP reports.
Local competition
Other installers working the same area and trades, how this account compares with them, and where the next conversation should start. All sample data, from public business sources in a live version.
Sample data8 other installers in the same area and trades, from the fictional installer base.
Long Lever Supply share of this area
3 of 9 installers in and around Aberdeen buy from Long Lever Supply.
6 of the installers tracked locally are not supplied by Long Lever Supply.
This account against its local peers
Google rating
2.7
local average 3.9
Below the local average
Growth, year on year
-45.0%
local average +9.5%
Growing more slowly than the area
Hiring now
No
local 5 of 8
5 of 8 local peers are recruiting
| Company | Town and distance | Trades | Accreditations | Engineers | Hiring now | Recent public signal | Status | ||
|---|---|---|---|---|---|---|---|---|---|
| Installer 129 | Dundee4.17 miles away | Emergency Lighting, Fire | BAFESSAIB | 3.2137 reviews | 30 | No | Steady activity: occasional project posts and maintenance offers. | Long Lever Supply customer | Already supplied |
| Installer 135 | Aberdeen4.28 miles away | CCTV, Fire | BAFE | 4.2181 reviews | 4 | Yes | Hiring field engineers and posting new contract wins. | Prospect | |
| Installer 139 | Inverness5.07 miles away | CCTV, Emergency Lighting | NSI | 3.2176 reviews | 25 | No | Steady activity: occasional project posts and maintenance offers. | Prospect | |
| Installer 144 | Glasgow6.49 miles away | CCTV, Emergency Lighting, Intruder | NSI | 4.6227 reviews | 38 | Yes | Recruiting engineers, consistent with a fuller order book. | Prospect | |
| Installer 132 | Stirling6.52 miles away | CCTV, Fire | NSI | 3.1206 reviews | 6 | No | Steady activity: occasional project posts and maintenance offers. | Long Lever Supply customer | Already supplied |
| Installer 141 | Edinburgh12.43 miles away | CCTV, Emergency Lighting, Intruder | NSI | 4.4199 reviews | 13 | Yes | Recruiting engineers, consistent with a fuller order book. | Prospect | |
| Installer 136 | Edinburgh13.56 miles away | Access Control, CCTV, Emergency Lighting | NSISSAIB | 4.1117 reviews | 7 | Yes | Hiring field engineers and posting new contract wins. | Prospect | |
| Installer 130 | Inverness16.3 miles away | CCTV, Fire, Intruder | BAFENSISSAIB | 4.5161 reviews | 34 | Yes | Hiring field engineers and posting new contract wins. | Prospect |
AI insights
- Company AY is losing ground to Installer 135, a Aberdeen CCTV installer that is hiring, growing and not supplied by Long Lever Supply: protect the account with a review call and add Installer 135 to the prospect list.
- Long Lever Supply supplies 3 of the 9 installers tracked in and around Aberdeen, an estimated 41% of local equipment spend.
- 8 of 8 local installers are growing faster than this account at -44.95% year on year.
How this would work live. In a live version this would use public business data only: Companies House filings filtered by security installation SIC codes, Google business listings, and the NSI, SSAIB and BAFE public registers of approved companies. Company level only, never personal profiles.
Preferred brands and ranges
Where this account's spend sits across the manufacturer ranges.
Brand 4
CCTV
Brand 6
CCTV
Brand 9
Fire
Brand 8
Fire
Brand 15
Intruder
Brand 12
Intruder
AI account assessment
Interpretation of the movements above, the possible causes, and the actions the sales team should take.
AI account assessment
Company AY is a developing trade account in Scotland, buying predominantly CCTV and Fire. Over the last 12 months they placed 45 orders worth £189k at 27.8% gross margin (-44.9% year on year). CCTV purchases are down 44.6% year on year, while fire and intruder spend held broadly steady — the surveillance range looks to have moved to another distributor rather than the account closing. The pattern is consistent with a competitive loss on one range, which is recoverable if contacted in the next few weeks.
Possible causes
CCTV purchases are down 44.6% year on year, while fire and intruder spend held broadly steady — the surveillance range looks to have moved to another distributor rather than the account closing.
No order recorded for 104 days, the longest gap in the last two years, which suggests a project pipeline that has not converted.
CCTV fell 44.6% year on year (£146k to £81k), the single largest category movement on the account.
Fire fell 43.7% year on year (£72k to £41k), the single largest category movement on the account.
Emergency Lighting fell 46.1% year on year (£41k to £22k), the single largest category movement on the account.
Prioritised action plan
Account review call with the named buyer
HighRegional account manager · This week
CCTV range review and price comparison against the incumbent
HighCategory manager · Next 14 days
Invite to the next product training day
MediumTraining team · Next training cycle