VC-1000 · South West
Company A
Account since 15 Jan 2018 · Plymouth · 4 branches · Buyer Claire Rowntree
Sales, last 12 months
£757k
Gross profit
£213k
Orders placed
104
Days since last order
22
Returns rate
0.65%
Order frequency and value
Monthly orders and sales across the last 24 months.
Orders per month
8.7
Best month
£73k
Last 3 months trend
-3.0%
Category mix against similar installers
Share of the account's spend by category, benchmarked against the trade base average.
| Category | Sales LTM | Prior year | Change | Margin | Share of spend vs similar installers |
|---|---|---|---|---|---|
| CCTV | £293,418 | £247,114 | +18.7% | 24.3% | 38.8% peer 43.2% |
| Fire | £184,305 | £151,387 | +21.7% | 28.6% | 24.3% peer 15.8% |
| Intruder | £113,810 | £90,178 | +26.2% | 26.3% | 15.0% peer 14.9% |
| Emergency Lighting | £96,464 | £79,471 | +21.4% | 31.1% | 12.7% peer 9.6% |
| Accessories | £67,093 | £54,350 | +23.4% | 41.7% | 8.9% peer 8.6% |
| Access Control | £2,151 | £1,715 | +25.4% | 36.0% | 0.3% peer 7.8% |
Account activity and commercial position
Everything the platform holds about this account beyond order value, including where consent has — and has not — been recorded.
Branches & contacts
4 branches · 4 named contacts
Primary buyer: Claire Rowntree, Purchasing manager
Credit status
Good standing
£130,444 of £180,000 limit in use (72%)
Support enquiries
18 in the last 90 days
Technical support tickets raised by branch staff
Training attended
4 of 7 invitations
Product and installation training days
Returns rate
0.65%
Trade average is 2.1% of sales value
Installer Portal activity
6 designs · 8 proposals · 1 opportunities claimed
Last activity 28 Jun 2026
Marketing engagement
High
36% average email open rate — shown only because consent is recorded
Account since
15 Jan 2018
South West · Plymouth
Contacts
Claire Rowntree
Purchasing manager
contact1@companya.co.uk 01717 808524
Claire Ellison
Branch manager
contact2@companya.co.uk 01673 509169
Paul Tremaine
Service manager
contact3@companya.co.uk 01931 791767
Vikram Tremaine
Systems designer
contact4@companya.co.uk 01610 151558
Public activity and signals
The company's recent public activity, and the concrete actions it suggests. All of it is sample data, and none of it comes from an individual's personal profile.
Sample dataCompany-level public activity only, compiled from illustrative sources for this demonstration.
LinkedIn and social posts
The last 5 company posts. Company pages only, never an individual's profile.
- LinkedInContract win25 Oct 2026
Announced two new care home fire system installations across the region.
- FacebookProject completed24 Oct 2026
Completed a multi-site intruder and access control rollout for a housing provider.
- LinkedInNew hire17 Oct 2026
Welcomed two additional fire alarm engineers to the service team.
- XProduct post3 Oct 2026
Promoted the new analytics CCTV range due into stock this quarter.
- LinkedInEvent26 Sept 2026
Hosted a CPD session on fire detection standards for local contractors.
Roles advertised
Public job adverts from the company, with what each one usually signals.
Service and maintenance engineer
28 Oct 2026Plymouth
A new role in the same team, suggesting the service side is expanding alongside installations.
Apprentice security engineer
5 Oct 2026Plymouth
A second advert in three months for the same discipline: capacity is being added.
Google reviews
Public review score for the company, with the six-month trend.
4.5
from 54 Google reviews
Recent reviews mention quick delivery and helpful trade counter staff.
Companies House
Recent register changes and filings for the company.
New office address
9 Oct 2026The registered office moved to a larger unit on the same industrial estate.
Charge registered
4 Jul 2026A charge was registered against new fleet vehicles.
Latest website news
Items the company has published on its own news page.
Fire and life safety division launched
16 Oct 2026A new division covering detection, emergency lighting and compliance.
Service team expanded
14 Oct 2026Two engineers added to cover the growing service and maintenance base.
Care home framework win
12 Oct 2026Two care home sites confirmed for fire system replacement this year.
AI signals
The public activity above turned into the actions worth taking, each with the reason it was raised.
Offer the fire and emergency lighting range with BS 5839 training
HighCompany posts announce new care home fire contracts, so fire detection, emergency lighting and a BS 5839 refresher are the natural next conversation.
Category manager · Next 14 days
Review the credit limit and invite the design team to the Installer Portal
MediumThe open advert for service and maintenance engineer in Plymouth points to growth, so more project work is likely and the limit and portal access should be reviewed.
Regional account manager · Next 30 days
How this would work live. In a live version, company posts would come from an approved social data provider or the customer's own consent, alongside Google reviews, job advert data, Companies House and website news. Links and handles would come from the customer's account record in the ERP, or be picked up automatically from the links on the installer's own website. Personal profiles are never collected.
Open actions
What the rules are saying about this account today, with the evidence and the value at stake.
Nothing is open on this account today. No rule is firing.
Basket gaps
Spend by product family against the median for installers of the same size. Amber is spend going elsewhere.
An estimated £64,342 a year of spend in these families is going to another distributor, measured against the mid-tier median. The marker is the peer median.
Recent website signals
What this account has been looking at, pricing and leaving behind on the trade website.
- Repeat product viewBrand 13 Dual Technology Detector viewed on 3 separate days£1,4232026-10-29
Basket, quote, search and product-view events from the trade website. None of this appears in the ERP reports.
Local competition
Other installers working the same area and trades, how this account compares with them, and where the next conversation should start. All sample data, from public business sources in a live version.
Sample data7 other installers in the same area and trades, from the fictional installer base.
Long Lever Supply share of this area
3 of 8 installers in and around Plymouth buy from Long Lever Supply.
5 of the installers tracked locally are not supplied by Long Lever Supply.
This account against its local peers
Google rating
4.5
local average 4.3
At or above the local average
Growth, year on year
+21.3%
local average +5.0%
Growing at or ahead of the area
Hiring now
Yes
local 6 of 7
Recruiting alongside local peers
| Company | Town and distance | Trades | Accreditations | Engineers | Hiring now | Recent public signal | Status | ||
|---|---|---|---|---|---|---|---|---|---|
| Installer 28 | Taunton0.44 miles away | CCTV, Intruder | NSISSAIB | 4.6105 reviews | 29 | Yes | Hiring field engineers and posting new contract wins. | Prospect | |
| Installer 34 | Bristol1.34 miles away | CCTV, Fire, Intruder | NSI | 3.8140 reviews | 5 | Yes | Hiring field engineers and posting new contract wins. | Long Lever Supply customer | Already supplied |
| Installer 23 | Bath1.64 miles away | Access Control, Emergency Lighting, Intruder | BAFE | 4.617 reviews | 5 | Yes | Recruiting engineers, consistent with a fuller order book. | Prospect | |
| Installer 31 | Plymouth2.21 miles away | CCTV, Fire | NSI | 4.6177 reviews | 48 | No | Strong review scores and regular project posts. | Long Lever Supply customer | Already supplied |
| Installer 27 | Exeter8.37 miles away | Emergency Lighting, Fire | BAFE | 4.9196 reviews | 21 | Yes | Hiring field engineers and posting new contract wins. | Prospect | |
| Installer 29 | Taunton13.36 miles away | Access Control, Emergency Lighting, Fire | NSI | 4.2114 reviews | 31 | Yes | Recruiting engineers, consistent with a fuller order book. | Prospect | |
| Installer 32 | Bristol17.49 miles away | CCTV, Emergency Lighting, Fire | NSISSAIB | 3.6133 reviews | 22 | Yes | Recruiting engineers, consistent with a fuller order book. | Prospect |
AI insights
- Company A is losing ground to Installer 28, a Taunton CCTV installer that is hiring, growing and not supplied by Long Lever Supply: protect the account with a review call and add Installer 28 to the prospect list.
- Long Lever Supply supplies 3 of the 8 installers tracked in and around Plymouth, an estimated 60% of local equipment spend.
- 2 of 7 local installers are growing faster than this account at +21.31% year on year.
How this would work live. In a live version this would use public business data only: Companies House filings filtered by security installation SIC codes, Google business listings, and the NSI, SSAIB and BAFE public registers of approved companies. Company level only, never personal profiles.
Preferred brands and ranges
Where this account's spend sits across the manufacturer ranges.
Brand 1
CCTV
Brand 4
CCTV
Brand 11
Fire
Brand 8
Fire
Brand 13
Intruder
Brand 14
Intruder
AI account assessment
Interpretation of the movements above, the possible causes, and the actions the sales team should take.
AI account assessment
Company A is a mid-tier trade account in South West, buying predominantly CCTV and Fire. Over the last 12 months they placed 104 orders worth £757k at 28.1% gross margin (+21.3% year on year). Access control is 0.3% of spend against a 7.8% peer average — the range is almost certainly being sourced elsewhere. The account is expanding faster than the trade average and is a candidate for range extension rather than recovery work.
Possible causes
Access control is 0.3% of spend against a 7.8% peer average — the range is almost certainly being sourced elsewhere.
Prioritised action plan
Cross-sell the access control range with a site survey
HighBusiness development · Next 30 days
Invite to the next product training day
LowTraining team · Next training cycle